FORWARD DEPLOYED ENGINEER

Forward
Deployed
Engineer

Turn customer problems into working software. Learn to discover, build, deploy, and hand over a customer pilot you can explain with confidence.

October 4–November 12, 2026Self-paced · Written lessons + Python labs

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$3,500 USDOne-time tuition · Complete program

See the eight-module syllabus

NORTHSTAR ServiceOps

COURSE PROJECT

FROM BRIEF TO HANDOVER

Your customer pilot.
One step at a time.

Explore the work you’ll create.

pilot-brief.md01

Make the problem specific.

Help an operations team turn incoming requests into reliable, traceable tickets.

Customer need: Reliable ticket intake
First milestone: One tenant. One workflow.
Acceptance: Same retry, same receipt

A clear scope before you write code

Synthetic customer caseBuilt locally, by you

08Practical modules

24Written lessons

16Python labs

01Customer pilot capstone

A PORTFOLIO BUILT THROUGH PRACTICE

Don’t just describe your skills.
Show the work.

Follow one fictional customer from a messy workflow to a tested pilot. Leave each module with code or evidence you can put in front of a reviewer.

01 / DISCOVERY BRIEF

PROBLEMRequests get duplicated.
Ownership gets lost.

PILOT OUTCOME

One request → one durable ticket.

ScopeValue hypothesisAcceptance

01 — DISCOVER

A customer pilot charter

Turn interviews into a clear problem, a bounded scope, and an architecture you can defend.

02 / WORKING SERVICE

ValidateAPI contract

PersistSQLite ticket

ReturnStable receipt

request-001 → ticket-001retry → ticket-001

02 — BUILD

A dependable integration

Build a local HTTP service with tenant boundaries, repeat-safe writes, and permitted evidence.

03 / DELIVERY PACK

Test and acceptance evidence
Release + rollback decision
Incident response rehearsal
Adoption + operating handover

READY FOR REVIEW

03 — DELIVER

A complete delivery story

Present your decisions, observed results, operating plan, and remaining limitations in the capstone.

BUILT FOR YOUR NEXT STEP

Developers moving into customer-facing engineering. Technical builders learning delivery. Engineers who want a stronger project portfolio.

Basic Python recommended

THE LEARNING PATH

From first question
to final handover.

Eight modules follow the full customer delivery cycle. Build progressively, test your reasoning, and connect every technical choice to the problem it solves.

October 4–November 122026 · 40-day study plan

9–13 hours per weekStudy and build at your own pace

View enrollment details

Observe the workflow, define the decision owner, and agree on a measurable pilot.

The FDE delivery lifecycle
Interview users and map the workflow
Scope a pilot and measure value

YOUR PROJECTCustomer discovery and pilot charter

Eight module projects build toward one integrated capstone.

THE DECISION IS PART OF THE BUILD

Practice the judgment
behind the code.

A working demo is the beginning. Learn to ask what can fail, what evidence is missing, and who owns the next decision.

Test the boundaries before a release.

Explain the tradeoffs to a customer.

Make recovery part of the plan.

Explore the course plan

release_gate.pyLAB 11 / 16

TRY A RELEASE DECISION

Would you ship this pilot?

Change the evidence. See how the decision changes.

Tenant isolation Passed

Integration contract Passed

Rollback rehearsal Passed

Operating owner Assigned

LIMITED PILOT READY

Proceed with limited exposure and an assigned operating owner.

Synthetic example. This interaction does not deploy a service.

A CLEAR WAY TO LEARN

Your terminal.
Your pace. Your proof.

Written lessons you can revisit, code you can change, and a sequence that turns learning into a body of work.

Read with a purpose

24 focused lessons, worked examples, and a study plan for the full delivery lifecycle.

Build it yourself

16 Python exercises with reference solutions and executable checks to compare your reasoning.

Make your case

40 quiz questions, written assessments, and a capstone rubric to make your progress concrete.

Keep the materials

Download the coursebook, code, fixtures, tests, and customer delivery templates for personal use.

This edition is a self-paced written program. It includes no scheduled live classes or recorded videos.

YOUR TEACHING TEAM

Meet your
instructors.

The Global Gen Academy
Forward Deployed Engineer

COURSE INSTRUCTOR

Aishwarya Srinivasan

Forward Deployed Engineer

COURSE INSTRUCTOR

Aravind Narayanamurthy

Forward Deployed Engineer

Self-paced written lessons and Python labs. Scheduled live classes and one-to-one coaching are not included in this edition.

Explore the curriculum

INVEST IN YOUR NEXT BUILD

Make your next project
worth explaining.

Build the technical implementation and the customer story around it. One course, one connected pilot, and a portfolio of decisions you can stand behind.

THE COMPLETE PROGRAM2026 EDITION